Privacy Policy

As an Internet Service Provider, we are committed to protecting your privacy and safeguarding your personal information. This policy explains how we collect, use, and protect your data when you use our services. We aim to be transparent about our data practices and ensure that your information is handled with the utmost care.

We collect personal information such as name, address, phone number, and billing information to provide you with internet services. We may also collect non-personal information such as IP addresses, device identifiers, and browsing data to manage our network, improve our services, and ensure compliance with legal requirements.

As part of our service, we collect data about your internet usage, including traffic data, connection logs, and bandwidth usage. This information is used to manage and optimize our network, troubleshoot issues, and ensure the quality of our services. We may also use this data for analytical purposes to improve our offerings.

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and deliver targeted advertisements. These technologies help us recognize you, remember your preferences, and provide personalized content. You can manage your cookie preferences through your browser settings.

We implement comprehensive security measures to protect your data from unauthorized access, disclosure, or misuse. This includes encryption, secure storage, access controls, and regular security audits. We are committed to maintaining the confidentiality, integrity, and availability of your information.

We may share your personal information with third-party service providers who assist us in delivering our services. These third parties are obligated to protect your information and use it only for the purposes for which we disclose it to them. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.

You have the right to request access to, correction of, or deletion of your personal data. You may also opt out of data collection where applicable. To exercise these rights, please contact our customer service team. We will respond to your request within a reasonable timeframe.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. We will delete your data when it is no longer needed.

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions or concerns about this privacy policy or our data practices, please contact us at support@webtoza.co.za or 075 143 5253. You can also reach us on our social media pages.